Frequently Asked Questions
Everything you need to know about shopping with Charley Boutique.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
Do you ship internationally?
Yes, Charley Boutique ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status in real-time.